[Technic] Need all the help I can get...

Wed Jun 4 16:07:31 CDT 2008

I know this may sound odd but try Client 4.9SP2 let me know.

>>> btalley at gainesville.k12.mo.us 6/4/2008 3:31:57 PM >>>
Sorry, for the long drawn out email...I didn't want to leave anything out... 

I’m back, and able to continue trouble shooting this problem again* 

I’ve got 31 Gateway E-4610D’s in a lab*These computers came with Windows Vista that I down graded to XP pro*I have down loaded all the XP drivers for these computers from Gateway’s support site*and re-installed them all, more than once while trying different things*They still will not work* 

The problem: 
They work great * other than: 
Students can’t save files to their NW6.5  home directory*It creates a zero length file and says the file is in use*They also can’t change their network password using Windows by pressing CNTL ALT DEL and selecting change password*These same students can change their password on any other computer in the district, just not these 31 computers*I thought maybe it could be a faulty switch or faulty network cabling so I took a computer form another classroom and set it in place of a non working computer and users can save files and change their password without any problems*Also, logged in as Netware Administrator I can’t create users or change passwords, or do anything I should be able to do in NWAdmin on the faulty computers*This problem is only on these 31 computers*I’ve checked, updated, reinstalled drivers, uninstalled programs, etc. to no avail*I have reinstalled Windows XP Pro and installed client32 4.91SP4 and it still will not let you save files or change passwords*Nothing has worked*I finally brought one of the non working computers up to the server room and plugged it into the same switch the server is plugged into -- to eliminate all possible switch or cabling problems that could cause a problem*Still does not work*I’ve put two different NIC’s in, and it still will not allow you to change your password or save files* 

Running NW6.5 SP6*I see there is a SP7 out, but don’t think this will solve this problem*Windows XP Pro with SP3 and all available updates* 
Firmware Version: 2.1.3.1031*It also says in the BIOS that Intel® Integrator toolkit has modified this BIOS*Also I can NOT disable the Integrated NIC in the BIOS*Looks like I should be able to change it but the cursor jumps over the Enable/Disable option* 

I’ve noticed in the BIOS under the Intel ® ME tab there’s and option to enter the Intel ® Management engine password*I didn’t enter a password here and don’t know what the password could possible be* 

When running NWAdmin on one of these computers and try to change a user’s password I get this error: 

(ERROR 1073) Netware Administrator 
The password could not be changed. 
Error code: 126:-319 
(Note the error message and error code and refer to the Help Topics * System Messages.) 

When in NWAdmin on one of these computers and try to create a user I get this error: 

(Error 1066) Netware Administrator 
An object key pair could not be generated. 
Error code: 304:-319 
(Note the error number and error message and refer to Help Topics * System Messages.) 

Gateway says it’s a security setting that I’ve changed somewhere, maybe in the BIOS* 

Opps just pressed F9 to set BIOS defaults and now it won’t boot*Comes up with a message that says:  Please refer to the product guide at http://support.intel.com/support/motherboards/desktop* 

One down, 30 more to go!!! I’m going home, had my fill for one day!!! 

Hope someone can help, since this is “above Gateway’s Scope at their level”* 

Thanks, 
Bill 

Bill Talley 
Gainesville R-V 
HC 3 Box 170 
Gainesville Mo, 65655 

Voice 417.679.4200 
FAX 417.679.4270 

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